Protect
Pre-dispute alerts from the card networks land in GIEP and resolve by your rules, before a chargeback is ever filed. Fewer disputes, fewer fees, a healthier ratio.
Pre-dispute alerts
When a shopper questions a charge with their bank, the alert reaches GIEP first. Your rules decide what happens next.
How it works
The shopper’s bank raises it before a chargeback; GIEP matches it to the payment.
Refund automatically, or send it to your team for review, by amount, product or reason.
The refund goes back through the original processor and the alert is resolved.
Everything included
Network alerts arrive before a chargeback is filed.
Resolve alerts automatically inside the window.
Cards, emails and devices you never want back.
Shoppers find their order before they call the bank.
Statements that tell shoppers who charged them.
Every alert and chargeback with its outcome.
Questions
Anything else, ask us on a demo call.
A notice from the card networks that a shopper is questioning a charge, sent before it becomes a chargeback. Resolving it then avoids the chargeback and its fee.
See GIEP on your own store and processors. A 30-minute call, no slides.
