Payments, refunds, subscriptions, alerts and messages land on one timeline per customer, built from the events GIEP already records. Your team answers the question before the shopper asks it twice.
From the profile your team can refund a payment, block a card, pause or cancel a subscription or send a card-update link. Each action runs through the same checks and permissions as its own page, and lands on the timeline.
Every payment, order, subscription change, alert and message is placed on the right customer’s timeline as it happens.
Combine facts like lifetime value, last order, plan and consent. The count updates while you build.
Export the list, or send a campaign to the segment from Automations.
Build a segment from customer facts, such as lifetime value, last order, active plan and consent, with the same rules engine Automations uses. The number of customers updates as you add each condition.
Anything else, ask us on a demo call.
No. Profiles and timelines are built from what happens in GIEP: checkouts, payments, refunds, subscriptions, alerts and messages.
See GIEP on your own store and processors. A 30-minute call, no slides.